I mean, really - who benefits if TRU accidentally oversells its stock of
EAC? LL doesn't benefit. The would-be customers don't benefit. TRU
not only doesn't benefit, but *suffers* from bad PR, as your angry
response amply demonstrates. So, who's left as the beneficiary of this
Fiendish Plan you allege? I don't see that *anyone* benefits.
TRU does suffer bad PR, true but they also made sales of other items from people who would have NEVER gone to TRU online otherwise. As someone else had mentioned a raincheck would have been nice. Yes I get my money back andas a second option that's ok . What I really wanted though was what I thought I had purchased. Although I know its not the same thing it
like going to a B&M store picking up the game and when you get to the register they change the price or tell you they can't sell you that one. Whale I know we are a very small percentage of TRU customers its not good to have your customers feel that way or have them feel like you don't give a damn. But going back to the "we're a very small percentage" line above truth is they probably don't give a damn and won't miss us whether we return or not.
Carlton "Kermit" Noles
"Joy Multiplies when it is shared among friends but grief diminishes at every division. That is life"
Want your own GMail Account?
Ask Me for an invite.