Looney Labs Rabbits Mailing list Archive

Re: [Rabbits] *sigh squared*

  • FromChristopher Hickman <tophu@xxxxxxx>
  • DateSun, 8 Jul 2007 13:32:08 -0400
On Jul 6, 2007, at 10:29 PM, Rev. Bob wrote:

Considering that TRU.com no longer even has a full

product page for EAC, I think it's safe to say that this was indeed a

clearance sale and it ain't comin' back soon...

They DO have a product page, and today it is listed as "In Stock" and at full MSRP.  I thought that was fishy, so I called and asked them to add it back to my order.  They said it wasn't possible, and they also said that their inventory system was "approximate."  When I expressed my dissatisfaction with the cancellation, they made it right for me by crediting my shipping charges (which on the large order I placed was actually almost the amount of the EAC discount anyway).  While I was disappointed with this debacle, I am satisfied by their restitution.  They also said they will email someone to find out when they are getting more and will email me the reply.  When it is back in stock, I'm going to place my order for it at full retail.

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