Hello Everyone - Please know that we had only the very best intentions at heart on this. We made mistakes, we know it and we hear what you're saying. You're right, we could have handled it better and we're sorry. We were trying to quickly throw something together, without taking up too much of anyone's time in the process... using tools that were not at all well suited for the task at hand. And we didn't think things through carefully. We honestly were not trying to take advantage of anyone, or just trying to make money. Carol's original proposal to our team included covering the shipping cost ourselves, but it was ultimately decided it would all be much easier, logistically, to let people donate whatever they felt like spending, and not mess with adjusting shipping costs, since we were tossing lots of game in on top. The next time we do something like this, we won't rush into it without a much better written explanation on how it all works. I honestly just figured that anyone who wanted to donate would donate a dollar value that they felt like contributing - and then we would toss in a bunch on top. We really were planning to be very generous ourselves, as we have been to our troops several times in the past. Clearly we needed to be much more specific about what our exact plans were - and we needed to communicate these plans much more clearly. So, we're doing that now. Our plan for Ziggurat Con is this: In addition to removing all shipping charges from all orders, we also promise to toss in more games of at least 20% of the total contributed by fans. Please try to assume good intent. If anyone feels the need to keep talking about how badly we handled this whole thing - please, let's do that off list. We do value your input, so please do tell us what you think... let's just not do it on this public forum. Thank you for your understanding - and thanks to everyone who has donated some Looney Labs games to our troops for this little convention in Iraq. -Kristin Looney Business Czar & Mamma Rabbit http://www.looneylabs.com