Ditto. I agree about their inventory/sales system. I could write them one that will do what is needed. Of course my fee will go WAY up now. blea. I too will avoid toys r us like the plague unless they somehow make it right. I agree that a raincheck would be spectacular. and would make things ok with me. I don't want much just what I thought I had purchased. I will be giving them a call when I get a chance to get away from the desk.
--
Carlton "Kermit" Noles
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"Joy Multiplies when it is shared among friends but grief diminishes at every division. That is life"
-Drizzt Do'Urden
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On 7/6/07, David Artman <david@xxxxxxxxxxxxxxx
> wrote:Yep, me, too. Now I get to figure out if/when they're going to remove the hold on my card.
>:(
I call "corporate scum" on this BS. There is NO excuse for a company the size of Toys R Us to have a warehouse management and fulfillment system that's unaware of stock levels, or an online system that shows unavailable items in a product search. The possible excuse that "well, they MIGHT be at a store in your area" is a very thin one, in my opinion (and if that's the notion, then why not let me specify my Zip Code so that I am only shown things that are AT LEAST available in a local store, if not also online?!?).